Meeting/Activities Accommodations How Did We Do?

Please take a moment to help us improve your experience at AIB. Once you have completed this questionnaire, click submit at the bottom or download and print the form here to give it to your point of contact or drop a hardcopy off at the Administration Building Front Desk.

Event Date

Event location (check all that apply): Activities CenterAdministration BuildingBothPatio/Grounds

ROOM BOOKING --- COMMUNICATION & COORDINATION & GENERAL SATISFACTION

Reservations – Was the reservation process easy, and were all options that AIB provides explained clearly? YesNo

Was your room reserved promptly? YesNo

Did you receive a room confirmation? YesNo

If your first preference was not available, were you given an alternate location? YesNo

Coordination between departments - Were the proper steps and actions taken to coordinate details between departments to insure the event ran as smooth as possible? YesNo

Staff – Was your AIB contact knowledgeable and helpful throughout the event, and were there enough staff members provided to make the event run as smooth as possible? YesNo

Set-Up/Equipment – Was your requested set-up to your specifications and was everything in good working order? YesNo

Comments/Suggestions

ROOM SETUP/FACILITIES

Were the patio and campus grounds in neat clean order? YesNo

Did you have all of the equipment and amenities you requested? YesNo

Was the temperature of the space acceptable? YesNo

Once on Campus, was the location of your space easy to find and access? YesNo

Were the Facilities staff members you worked with friendly and helpful? YesNo

What would make your visit more pleasant next time? (add under Comments section)

Comments/Suggestions

TECHNOLOGY SETUP/IT SERVICES (if applicable)

Was your requested set-up to your specifications? YesNo

Was equipment requested in good working order? YesNo

If there were issues, were they resolved to your satisfaction? YesNoNot applicable

If you had an assigned IT Services staff member to assist you, who was it?

Comments/Suggestions

ROOM CLEANLINESS/HOUSEKEEPING

Was the facility clean before, and kept clean throughout, the event taking place? YesNo

Trash cans empty YesNo

Flooring clean YesNo

Wall/ceilings clean YesNo

Tables/chairs clean YesNo

Lights working YesNo

Comments/Suggestions

CATERING/FOOD SERVICES (if applicable)

Was the Catering Request Form easy to find/use? YesNo

Was communication with the Catering Manager timely and effective? YesNo

Was the event’s layout/flow easy and acceptable? YesNo

Did the quantity/quality of the food hold up to your expectations/standards? YesNo

Was the billing process easy to access and understand? YesNo

Was verbal feedback requested/accepted? YesNo

Comments/Suggestions

Additional comments on your overall experience at AIB

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